computer training image
Online Training Classes Purchased Securely
Shopping cart  Shopping cart
0 Product(s) in cart
Total $0.00
> Checkout
Online Payments

Benefits of Computer Coach's online computer training classes

  • Accessible 24 hours a day 7 days a week, so you can learn when you have time.
  • Cost-effective solutions, so you don’t go broke learning the skills you need.
  • Available Anytime, anywhere with an Internet connection, so you can study at your house, office, or where you feel comfortable.
  • Interactive & fun courses allow for greater retention of course topics.
  • Easy to use so you can start learning right away.
  • Full of hands-on labs so you can get the practice you need
  • HTML Based so you don’t need any additional downloads
  • Live Mentor Available to ask questions and get clarification

online computer training questions answered

Cisco Related CIT 642-831Online Course

12 Month Subscription - $70
Live Mentor +$30

Summary:
The Cisco Related Series CIT 642-831 is designed to help learners prepare for Cisco's Internet Troubleshooting Support Exam (CIT 642-831). This series provides a general overview of establishing a baseline, determining an effective troubleshooting strategy, resolving problems at the physical and data link layers, resolving problems at the network layer, and resolving problems at the transport and application layers.

Certification:
CIT 642-831

Audience:
This series is for anyone preparing for the Cisco CIT 642-831 exam or for anyone who wants to learn more about networking.

Features:
●  A glossary
●  A Skill Assessment

Topics included in this course:
Cisco RelatedCIT 642-831 : Networking Principles and Technologies
Cisco Related CIT 642-831 : TCP/IP
Cisco Related CIT 642-831 : Windows Troubleshooting
Cisco Related CIT 642-831 : The Physical and Data Link Layers
Cisco Related CIT 642-831 : Virtual LANs
Cisco Related CIT 642-831 : Serial Links
Cisco Related CIT 642-831 : Routing Protocols
Cisco Related CIT 642-831 : ISDN
Cisco Related CIT 642-831 : Practice Exams

Cisco Related CIT 642-831 : Networking Principles and Technologies
Summary:
This course provides an introduction to the basics of internetworking. The different network models used to maintain, organize, and troubleshoot Cisco systems are also presented in detail. IEEE media standards covered include the Ethernet, Fast Ethernet, Gigabit Ethernet, ATM, Token Ring, and wireless standards.

Objectives:
After completing this course, students will be able to:
Describe the responsibilities of each layer of the OSI Reference model and the types of devices found at each layer
Articulate the steps involved in the Internetwork Troubleshooting model
Know and identify different LAN topologies
Understand different LAN devices in a network
Understand and apply Ethernet technology
Describe the capabilities of ATM and its advantages

Topics:
The OSI Reference Model
The Internet Troubleshooting Model
The Cisco Hierarchical Model
LAN Topology Types
Ethernet
Asynchronous Transfer Mode
Token Ring
Wireless Networking
Segmentation
top

Cisco Related CIT 642-831 : TCP/IP
Summary:
This course provides an overview of the TCP/IP suite and its applications, and follows with troubleshooting issues regarding those protocols. IP Addresses are used to route data across the Internet and the world. The LAN protocols covered in the course include TCP/IP and Novell IPX.

Objectives:
After completing this course, students will be able to:
Understand ICMP Protocol Commands and the meanings of the characters displayed by the trace command output
Describe how to find the valid subnets, valid hosts, and the broadcast address for each subnet
Use show ip commands and syntaxes
Articulate how and when to use Debug ip commands

Topics:
Overview of TCP/IP
IP Addressing and Subnetting
DNS (Domain Name System)
Internet Control Message Protocol (ICMP)
Show Commands for Troubleshooting TCP/IP
IP Debug Commands
Configuring DHCP
top

Cisco Related CIT 642-831 : Windows Troubleshooting
Summary:
This course provides an introduction to Windows troubleshooting techniques. Command syntax and how its used in troubleshooting Windows issues is presented for the most commonly used commands such as ipconfig, ping, tracert, nslookup, netsta,ftp, and telnet. In addition, troubleshooting common problems from Windows clients is discussed.

Objectives:
After completing this course, students will be able to:
Troubleshoot connectivity issues in the network using the commands ping, pathping, and tracert, and using the appropriate syntaxes with each of these commands
Use the ipconfig and winipcfg commands to add, remove, and troubleshoot Dynamic Host Configuration Protocol (DHCP) information on a hosts interface
Understand the nslookup command and its modes and syntaxes in order to troubleshoot and resolve DNS query problems
Understand the route command, its syntaxes, and its subcommands in order to use them to statically add, change, and remove known routes through the network on the local host
Use nbtstat and netstat command syntaxes in order to troubleshoot many problems in your network and on the local host

Topics:
The ipconfig Command
The winipconfig Command
The ping Command
The tracert and pathping Commands
The nslookup Command
The netstat Command
The route Command
The arp Command
The ftp Command
The telnet Command
top

Cisco Related CIT 642-831 : The Physical and Data Link Layers
Summary:
This course explains how to utilize tools and commands that can help identify problems with a Cisco router or switch, network cabling, or other network problems affecting the Physical layer of the network. These basics include using the show commands, physical tools (such as cable testers), management system software, and protocol analyzers (sniffers). The Set/Clear command set IOS, such as that used on the Cisco 5000 series switch, and the Cisco Command Line Interface (CLI) IOS, used in the Cisco 4500 series switch, are discussed.

Objectives:
After completing this course, students will be able to:
Describe the show commands that can be used to view the configuration and to monitor and view the statistics of Cisco interfaces
Articulate the need for Network Monitoring Systems
Understand what SNMP is and how it works with Network Monitoring Systems
Troubleshoot switched connections, switch hardware and software, VTP, ISL, and Spanning Tree Protocol configurations
Identify switch troubleshooting and configuration software
Learn which diagnostic tools to apply to VLAN configuration problems
Troubleshoot inter-VLAN routing configurations, trunk links, switches, and routers

Topics:
Equipment for Troubleshooting
Troubleshooting with the show Command
The Cisco Discovery Protocol (CDP)
Configuration and Fault Management
Hardware Troubleshooting
Layer 2 Troubleshooting Basics
Catalyst Switch Troubleshooting Software
Remote Monitoring (RMON)
Lost Password
Switch Troubleshooting Commands
top

Cisco Related CIT 642-831 : Virtual LANs
Summary:
This course focuses on Virtual LANs (VLANs), which were created by the different switch manufacturers to provide individual broadcast domains. By assigning each port to an individual VLAN, each VLAN becomes its own broadcast domain. Additional topics presented include VLAN trunks, pruning, route processing, and troubleshooting switched connections and routing configuration

Objectives:
After completing this course, students will be able to:
Differentiate between trunk links and access links
Use VTP and VTP pruning
Differentiate between dynamic and static VLAN ports
Differentiate between internal and external route processing
Configure VLANs, trunking, VTP, and VTP pruning on a Catalyst switches
Troubleshoot switched connections
Troubleshoot inter-VLAN routing configurations

Topics:
VLAN Trunks
The VLAN Trunk Protocol
VLAN Advertisements
Inter-VLAN Routing
VLAN Configuration
VLAN Trunk Configuration
VLAN Pruning
Assigning a VLAN Membership to a 1900 Series Switch
Static and Dynamic VLANs
Configuring and Enabling VTP
Configuring Inter-VLAN Routing
Inter-Switch Link
The IEEE 802.1Q Standard
top

Cisco Related CIT 642-831 : Serial Links
Summary:
This course details how to troubleshoot serial links and the protocols used on serial links. Techniques for troubleshooting serial links, including CSU/DSU Loopback Testing and common serial link troubleshooting commands, are presented. In addition, the course discusses Frame Relay troubleshooting and techniques for troubleshooting X.25.

Objectives:
After completing this course, students will be able to:
Troubleshoot Frame Relay and X.25 problems
Troubleshoot serial link problems
Determine whether serial link problems are hardware or software issues
Perform a local or remote loopback test
Troubleshoot IOS serial link configuration issues
Use IOS commands that will aid in isolating problems

Topics:
Serial Link Symptoms
Troubleshooting Techniques for Serial Link Problems
CSU/DSU Loopback Testing
Serial Link Troubleshooting Commands
Troubleshooting Frame Relay
Frame Relay Troubleshooting Commands
Troubleshooting X.25
X.25 Troubleshooting Commands
top

Cisco Related CIT 642-831 : Routing Protocols
Summary:
This course discusses the different dynamic routing protocols used in Cisco networks and explains how they work. The commands related to troubleshooting routing protocols that the learner needs to know to pass the exam are described. The last part of the course provides an overview of NetWare's routing protocols and the connection sequences and the diagnostic tools that relate to troubleshooting in an IPX (internetwork packet exchange) environment.

Objectives:
After completing this course, students will be able to:
Understand the differences between static and dynamic routing
Articulate the different types of routing protocols
Use IOS commands to troubleshoot routing protocol problems
Explain the inner workings of Novell IPX
Understand and know how to troubleshoot SAP
Describe how GNS messages work and when they are used
Configure and troubleshoot IPX access lists
Understand the advantages and disadvantages of RIP and NLSP

Topics:
Routing Protocols
Routing Information Protocol (RIP)
Internet Gateway Routing Protocol (IGRP)
Open Shortest Path First (OSPF)
IGRP vs. EIGRP
Border Gateway Protocol (BGP)
Intermediate System to Intermediate System (IS-IS)
IPX/SPX Overview
SAP and GNS
IPX EIGRP
NLSP
IPX Access Lists
IPX Troubleshooting Commands
top

Cisco Related CIT 642-831 : ISDN
Summary:
This course provides an overview of ISDN, dial-on-demand routing, dialer and access lists, and q.921 and q.931 signaling. Troubleshooting commands for ISDN and CHAP are presented in detail.

Objectives:
After completing this course, students will be able to:
How to configure dial-on-demand routing
Identify frequent ISDN problems
Understand and know how to troubleshoot CHAP, dialer mappings, and PPP
Configure and troubleshoot dialer and access lists
Articulate Layer 1 through Layer 3 and the connection process
Describe q.921 and q.931 signaling
Use ISDN troubleshooting show and debug commands

Topics:
ISDN Overview
Troubleshooting ISDN Configurations
Troubleshooting Connections at the Physical Layer
Terminology for Troubleshooting
Troubleshooting Provider Switches
Troubleshooting the Data Link Layer
Troubleshooting the Network Layer
ISDN Troubleshooting Commands
top

Cisco Related CIT 642-831 : Practice Exams
Summary:
This course provides practice exam questions for the Cisco CIT 642-831 exam.

Objectives:
After completing this course, students will be able to:

Topics:
Taking the Exam
Practice Exam 1
Practice Exam 2
top

12 Month Subscription - $70
Live Mentor +$30