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Benefits of Computer Coach's online computer training classes

  • Accessible 24 hours a day 7 days a week, so you can learn when you have time.
  • Cost-effective solutions, so you don’t go broke learning the skills you need.
  • Available Anytime, anywhere with an Internet connection, so you can study at your house, office, or where you feel comfortable.
  • Interactive & fun courses allow for greater retention of course topics.
  • Easy to use so you can start learning right away.
  • Full of hands-on labs so you can get the practice you need
  • HTML Based so you don’t need any additional downloads
  • Live Mentor Available to ask questions and get clarification

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Management Skills Introduction Online Course

12 Month Subscription - $35
Live Mentor +$30

Summary:
The Management Skills Introduction series teaches learners core management skills. Learners will be able to apply their knowledge to the successful management of projects, people, and time.

Audience:
While this course is geared toward new managers, it's appropriate for anyone who wants to learn more about management skills.

Features:
●  Flash and audio provide animated, interactive Lesson Introductions, Activities, and Simulations.
●  Flash scenarios use real world situations to illustrate course concepts.
●  Streaming video scenarios illustrate real world issues and solutions discussed in the course. audio accompanies each lesson page throughout the course
●  Decision Point activities allow learners to work toward an outcome in an interactive environment.
●  Activities allow learners to apply course concepts in an interactive questioning environment.
●  Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, in a dictionary. n addition, it lets them find other occurrences of the term in the same course.
●  Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank.
●  A skill assessment generates a customized learning path based on the results of a pre-test.
●  A glossary provides a reference for definitions of unfamiliar terms. Bookmarking tracks a learner's progress in a course.

Topics included in this course:
Management Skills Introduction: Ready! Set! Manage!
Management Skills Introduction: Motivating
Management Skills Introduction: Planning
Management Skills Introduction: Communication
Management Skills Introduction: Getting Input
Management Skills Introduction: Dealing with Challenging People and Times
Management Skills Introduction: Building Success

Management Skills Introduction: Ready! Set! Manage!
Summary:
This course provides the learner with answers to questions new managers often have at the start of their management career such as the biggest mistakes made by new managers, how to build successful teams, and how to effectively manage a boss.

Objectives:
After completing this course, students will be able to:
Identify the biggest mistakes made by new managers
Explain how to develop and motivate a team
Identify a manager's role in conflict resolution
Discuss ways to manage former co-workers and a boss
Distinguish between urgent and important matters

Topics:
Ready! Set! Manage!
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Management Skills Introduction: Motivating
Summary:
After taking this course, the learner will be able to deliver effective feedback that employees understand and are able to successfully apply. It also discusses how to keep up with performance appraisals, yet provide thorough, thoughtful evaluations that are constructive and well-supported.

Objectives:
After completing this course, students will be able to:
Give helpful feedback to improve employee performance
Administer regular performance reviews
Motivate employees through praise
Deliver criticism in an inspiring manner

Topics:
Giving Feedback
Reviewing Performance
Motivating with Praise
Constructively Criticizing
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Management Skills Introduction: Planning
Summary:
After taking this course, the learner will be able to delegate work, think strategically, and plan meetings. It also discusses how to make effective decisions that will lead employees forward.

Objectives:
After completing this course, students will be able to:
Delegate effectively
Develop a system for making decisions under duress
Plan meetings to advance your agenda in most efficient way
Think strategically
Give clear instructions to employees

Topics:
Delegating
Deciding and Delivering
Planning Your Meetings
Thinking Strategically
Giving Instructions
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Management Skills Introduction: Communication
Summary:
After taking this course, the learner will be able to level with your employees, deliver bad news, express yourself clearly and asking questions that uncover employees' ideas and opinions.

Objectives:
After completing this course, students will be able to:
Deliver bad news to employees in a constructive manner
Speak effectively
Use silence to enhance communication
Ask incisive questions

Topics:
Making the Best of Bad News
Speaking with Your Staff
Muzzling Your Mouth
Asking Questions
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Management Skills Introduction: Getting Input
Summary:
After taking this course, the learner will be able to obtain input on improving both their own and the organization's performance. It also discusses how to obtain useful information from departing employees during their exit interviews and how to receive feedback from your superiors. It covers the importance of listening, to get the most from the speaker's concerns and ideas, as well.

Objectives:
After completing this course, students will be able to:
Use the insights of departing employees to improve your organization
Listen effectively
Get feedback about your performance from colleagues and superiors

Topics:
Performing Exit Interviews
Listening More
Getting Feedback
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Management Skills Introduction: Dealing with Challenging People and Times
Summary:
After taking this course, the learner will be able to help employees improve their performance and deal with organizational change. It also discusses how to handle cynics who are lowering employee morale and deal with worries about change directly.

Objectives:
After completing this course, students will be able to:
Assist your employees to prepare for change in your organization
Deal with cynical employees to prevent a disruptive influence
Push for excellence in mediocre workers to improve performance

Topics:
Laying the Groundwork for Change
Taming Cynics
Raising Performance
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Management Skills Introduction: Building Success
Summary:
This course will give the learner best practices for gaining success through work performance. It illustrates the value of cultivating friendships within your organization so you can exchange ideas and favors. It also discusses effective time management and how to make compelling presentations.

Objectives:
After completing this course, students will be able to:
Make allies from among your co-workers and bosses
Deliver a compelling presentation
Manage your time well
Anticipate and address your boss's concerns
Build alliances through social interaction

Topics:
Gaining Allies
Delivering Effective Presentations
Managing Your Time
Managing Your Boss
Networking
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12 Month Subscription - $35
Live Mentor +$30