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Benefits of Computer Coach's online computer training classes

  • Accessible 24 hours a day 7 days a week, so you can learn when you have time.
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Managing Change Online Course

12 Month Subscription - $35
Live Mentor +$30

Summary:
Change is an undeniable aspect of today's business world. The leaders of an organization are called upon to guide their teams through the change process and to provide a critical bridge between the old way of doing things and new work practices. This series shows managers the three major elements of leadership in times of significant change -- the need to refocus yourself, to lead the team, and to work effectively with individual team members.

Audience:
This series is for anyone who wants to successfully lead a workgroup through periods of change.

Features:
●  Flash and audio provide animated, interactive Lesson Introductions, Activities, and Simulations.
●  Flash scenarios use real world situations to illustrate course concepts.
●  Streaming video scenarios illustrate real world issues and solutions discussed in the course. audio accompanies each lesson page throughout the course
●  Decision Point activities allow learners to work toward an outcome in an interactive environment.
●  Activities allow learners to apply course concepts in an interactive questioning environment.
●  Exercises allow learners to practice in the actual application being studied.
●  Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, in a dictionary. n addition, it lets them find other occurrences of the term in the same course.
●  Search text enables learners to rapidly search all text within a course to easily retrieve information required.
●  Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank.
●  A skill assessment generates a customized learning path based on the results of a pre-test.
●  A glossary provides a reference for definitions of unfamiliar terms. Bookmarking tracks a learner's progress in a course.

Topics included in this course:
Managing Change: Refocusing Yourself
Managing Change: Leading the Team
Managing Change: Working with Individuals

Managing Change: Refocusing Yourself
Summary:
This course provides information on how a manager can refocus and gather important resources in the early stages of a significant corporate change.

Objectives:
After completing this course, students will be able to:
Analyze the change both globally and for a specific work unit
Gather important resources in the early stages of a change
Model the values and attitudes you want to see on your team
Make decisions in an atmosphere of uncertainty

Topics:
Understanding the from-to
Choosing a productive response
Gathering your resources
Walking the talk
Dealing with ambiguity
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Managing Change: Leading the Team
Summary:
This course provides information about leading a work unit through organizational change. It focuses on helping your team adapt to change by implementing transition rules, getting team members involved, rewarding your team for achievements, and squashing rumors.

Objectives:
Describe transition rules and how to use them
Convey the idea of change to your team
Explain how to get your team involved in the process of change
Measure the progress of your team, hold it accountable, and reward it
Deal with rumors

Topics:
Explaining what's happening
Finding the anchor
Getting team members involved
Measuring and celebrating progress
Squashing the rumor mill
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Managing Change: Working with Individuals
Summary:
This course explains why some members of a team have a difficult time positively engaging in change situations, and what you, as a change leader, can do to help them through the change.

Objectives:
After completing this course, students will be able to:
Recognize that people react to change in different ways
Customize help for struggling individuals
Use empathy to deal with a dissatisfied employee
Help individuals find personal, positive consequences
Recognize and address the unintended consequences of change

Topics:
Natural reactions to change
Dealing with dissatisfaction
Pinpointing the positives
Unintended consequences
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12 Month Subscription - $35
Live Mentor +$30