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Benefits of Computer Coach's online computer training classes

  • Accessible 24 hours a day 7 days a week, so you can learn when you have time.
  • Cost-effective solutions, so you don’t go broke learning the skills you need.
  • Available Anytime, anywhere with an Internet connection, so you can study at your house, office, or where you feel comfortable.
  • Interactive & fun courses allow for greater retention of course topics.
  • Easy to use so you can start learning right away.
  • Full of hands-on labs so you can get the practice you need
  • HTML Based so you don’t need any additional downloads
  • Live Mentor Available to ask questions and get clarification

online computer training questions answered

MCDST Certification
Microsoft Certified Desktop Support Technician
Online Computer Training

This online training package will help you prepare for exams 70-271 and 70-272 and earn the prestigous MCDST certification. Study anywhere and anytime for 12 months. You will have plenty of time to learn the topics and take the exams.

12 Month Subscription - $250
Live Mentor +$50

The Microsoft Certified Desktop Support Technician (MCDST) certification will get you started in your IT career by ensuring you have the skills to successfully troubleshoot desktop environments running on the Microsoft Windows® operating system.

What is MCDST?

Microsoft Certified Desktop Support Technician (MCDST) is an entry level certification that can jump start a candidate’s IT professional career. Typical job titles for MCDST include Help Desk Technician, Customer Support Representative, PC Support Specialist, or Technical Support Representative.

MCDST Certification Benefits

Microsoft Certified Desktop Support Technicians ( MCDSTs) receive these benefits, all accessible through the MCP Member Site:

  • Industry recognition of your knowledge and proficiency with Microsoft products and technologies.
  • Access to technical and product information.
  • Access to exclusive discounts on products and services from selected companies. Some offers are available only to MCSE+Is, MCSEs, MCDBAs, and MCSDs.
  • MCDST certificate, transcript, wallet card, and lapel pin to identify you as a Microsoft Certified Professional to colleagues or clients.
  • Invitations to Microsoft conferences, technical training sessions, and special events.
  • Free access to Microsoft Certified Professional Magazine Online, a career and professional development magazine. (All MCPs may access the online magazine's security-enhanced content. Some MCPs may also be eligible to receive the print version of the magazine free; eligibility is determined by the magazine.)
  • A special deal on a subscription to Windows & .NET Magazine, a leading source of independent, how-to information for IT professionals working on a Microsoft Windows platform. MCDSTs receive 50 percent off the retail subscription price.

MCDST Microsoft Windows Certification Requirements

The Microsoft Certified Desktop Support Technician (MCDST) credential proves that you have the skills to successfully support end users and to successfully troubleshoot desktop environments that are running the Microsoft Windows operating system.

12 Month Subscription - $250
Live Mentor +$50

MCDST candidates are required to pass :

Core exams: Both covered in this online training program.
Two exams required - 70-271 and 70-272

1.  Windows XP Application Support 70-272 - Online Computer Training Course 

2. Windows XP System Support MCDST 70-271 - Online Computer Training Course

Elective exams :
You do not have to take an elective exam to earn the MCDST.

Other notes: The MCDST can be used as an elective toward the MCSA certification.