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12 Month Subscription - $70
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Summary:
This series explains how to support users and troubleshoot desktop applications on a Windows XP operating system. Courses in this series cover configuring and troubleshooting both applications and connectivity, as well as resolving usability issues and configuring application security.
Audience:
This series is for anyone preparing for the Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System MCDST 70-272 exam, or for anyone who wants to learn more about troubleshooting applications on Windows XP.
Features:
● A glossary
● A Skill Assessment
Certification:
Windows XP Application Support MCDST 70-272
Topics included in this course:
Windows XP Application Support MCDST 70-272:1 The Operating System and Internet Explorer
Windows XP Application Support MCDST 70-272:2 Office and Outlook Applications
Windows XP Application Support MCDST 70-272:3 Hardware and Network Connectivity
Windows XP Application Support MCDST 70-272:4 Application Security and Security Incidents
Windows XP Application Support MCDST 70-272:5 Practice Exams
Windows XP Application Support MCDST 70-272:1 The Operating System and Internet Explorer
Summary:
This course explains how to configure, customize, and troubleshoot the operating system, Internet Explorer, and Outlook Express.
Objectives:
After completing this course, students will be able to:
Customize the operating system, Internet Explorer, and Outlook Express
Explorer, and email accounts
Configure application compatibility settings
Configure Internet Explorer security settings
Create and configure email accounts
Topics:
Installing applications
Multiboot computers
Customizing the Start menu and taskbar
Customizing settings and fonts
Internet Explorer general settings
Internet Explorer security and privacy settings
Internet Explorer content, connections, and programs settings
Customizing Internet Explorer
Outlook Express email accounts
Outlook Express newsgroups
Customizing Outlook Express
Managing data in Outlook Express
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Windows XP Application Support MCDST 70-272:2 Office and Outlook Applications
Summary:
This course explains how to configure and manage Office applications, including Outlook.
Objectives:
After completing this course, students will be able to:
Install Office XP
Troubleshoot Office XP installations
Configure Office XP default settings and Office Proofing Tools
Configure mail accounts in Outlook
Manage Outlook data
Topics:
Installing Office
Activating and troubleshooting Office
Customizing Office templates and toolbars
Customizing Office tools, features, and settings
Outlook email accounts
Outlook newsgroups
Outlook multiple email accounts
Customizing Outlook
Managing Outlook data
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Windows XP Application Support MCDST 70-272:3 Hardware and Network Connectivity
Summary:
This course explains how to configure and troubleshoot hardware and network connectivity.
Objectives:
After completing this course, students will be able to:
Manage drivers
Install local and network printers
Troubleshoot hardware problems
Use ping and tracert to troubleshoot network problems
Use ipconfig to resolve IP addressing issues
Understand Internet Connection Firewall
Topics:
Device drivers
Storage devices
Printers
Network hardware
LANs, routing, and remote access
Name resolution
Firewall configuration
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Windows XP Application Support MCDST 70-272:4 Application Security and Security Incidents
Summary:
This course explains how to manage application security and respond to security incidents.
Objectives:
After completing this course, students will be able to:
Configure and troubleshoot NTFS and Share permissions
Configure application security settings
Identify and respond to different types of security attacks
Protect against viruses
Configure automatic updates
Use Microsoft Baseline Security Analyzer
Topics:
Planning NTFS permissions
Special access permissions
Troubleshooting permissions and rights
Managing share permissions
Auditing user access
Managing application security settings
Identifying attacks
Protecting against virus attacks
Managing critical updates
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Windows XP Application Support MCDST 70-272:5 Practice Exams
Summary:
This course provides two practice exams for the Microsoft 70-272 certification exam.
Objectives:
After completing this course, students will be able to:
Practice for the Supporting Users and Troubleshooting Desktop Applications on a Windows XP Operating System MCDST 70-272 exam.
Topics:
Taking the exam
Practice Exam 1
Practice Exam 2
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12 Month Subscription - $70
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